Solution · Customer Brain
A support brain that learns — and complies.
Every conversation lands in episodic memory with valence and outcome. Resolved patterns consolidate into procedural playbooks. The Vault holds customer secrets at sensitivity:critical. Auditable forgetting handles GDPR delete-requests cryptographically.
Capabilities
What you get.
Production-grade from day one. No flags, no betas — these ship when you adopt Minds.
Conversation memory
Every chat as an episode with valence + outcome.
Procedural playbooks
Resolved patterns become callable procedures.
Vault tier 'critical'
Customer secrets encrypted with rotating per-blob KEKs.
GDPR delete-receipts
Cryptographic proof of forgetting, hash-chained.
Cross-conversation learning
Pattern recognition across the entire customer base.
Hybrid retrieval
Find 'users like Alice with this issue' in one call.
API
A few lines is all it takes.
exampletypescript
const playbook = await minds.memory.procedural.find({
pattern: { issue: "payment-declined", customer_tier: "enterprise" },
});
if (playbook) {
const result = await playbook.run({ customer_id, ticket_id });
}
// GDPR delete with cryptographic receipt
const receipt = await minds.memory.forget({
subject: "customer://alice",
reason: "GDPR Art. 17 request 2026-10-05",
});Specs
What it costs, what it guarantees.
At a glance
- Conversations / agent
- millions, queryable
- Vault sensitivity tiers
- public · internal · confidential · critical
- GDPR delete receipts
- BLAKE3 hash-chained
- Hybrid recall · 5 sources
- <25ms
Guarantees
- Durability
- fsync per WAL commit
- Isolation
- MVCC · snapshot
- Audit
- BLAKE3 Merkle chain
- Encryption
- AES-256-GCM per-namespace
- Concurrency
- 100K+ ops/sec
Get started in an afternoon.
Run anywhere — Akasha Cloud, on-prem, or air-gapped.